Support

Frequently Asked Questions

What is goMobi?

goMobi is a service that makes your businesses easily available to mobile users with a fast and easy mobile website. Millions of people are now using their mobile phones to surf the Internet and look for information and services. goMobi ensures customers can easily find your business anywhere, anytime. Thanks to its intuitive and easy-to-use interface, your customers get immediate access on their mobile phone to all the key information about your business and are able to contact you with just one click or touch.

What are the benefits to my customers?

goMobi helps you address the rapidly growing number of mobile web users, and provides you with an easy and welcoming way to grow your business. goMobi is the perfect solution for a company looking to capture more business from mobile users: it is easy to set up and maintain, helps you increase your visibility and maximizes every lead.

How is my goMobi mobile site built?

When you sign up for goMobi, you get access to the user friendly goMobi Control Panel which puts you in charge of your site’s look and content. With the Control Panel your site can be built in minutes and edited whenever you wish. Another great feature of the goMobi site is that some of the content from the full site will already be populated for you on the goMobi site, such as the telephone number, address and logo etc.

What is included with goMobi?

The following is included in the package:
- Hosting of the goMobi site
- Unlimited access to the Control Panel to modify the customers mobile website site
- A fair use policy applies to traffic volumes a 2,000 page views per day is the approximate ceiling.

What languages are available?

The goMobi Control Panel tool is available in the following languages: English, German, Spanish, Brazilian Portuguese, French, Dutch,Chinese (Simplified), UK English, Japanese, Italian and Russian.
- The site owner can create their site in any language
- The site visitor can translate the mobile site into 30+ languages

Does goMobi provide Analytics?

The Control Panel has a custom analytics tool for site owners to track how much traffic is coming to their site. Site owners also have the option to add Google Analytics to their site.

Does goMobi work on all mobile devices?

With a variety of interface templates, goMobi delivers a great experience not only on Smartphones but on any mobile device which helps convert mobile traffic into customers.

Can I add my own custom icons to my mobile website?

Yes, with goMobi you can upload custom icons to all features that can be displayed on a mobile site via the Advanced Options area of any feature.

How does goMobi help to increase a site's visibility in mobile search engines?

The goMobi site is built using good practice recommendations, as outlined in Google's Search Engine Optimization Guide, which include creation of a sitemap, well defined page titles and descriptions, optimized site structure for navigation, good URL structure, optimized robots.txt, and site submission to directories. In addition, you can provide keywords for your business, which are used to assist search engines to rank the site's relevance to an end user's search request. Links to social network sites will also assist in this process.

What's the benefit to my customer of buying goMobi?

goMobi lets your businesses reach a broader audience. Recent studies show that the mobile web is the place to be: 43% of consumers use their browser to access the internet on their phone, and 68% of consumers indicated that if they knew a website had a 'made-for-mobile' version, they would make a point to visit it over the standard website. Of mobile users that had a bad experience on a website (e.g. navigation was difficult because the site wasn't optimized for mobile browsing), 61% said they would not revisit the site. You can make sure that you aren't missing out on the growing mobile audience by offering goMobi and having a way to build mobile websites quickly and easily.